B1. Global Menu and Support

In all Cortex windows, the global menu appears at the top right.

Cortex Search - upper right drop-down global menu

Global menu options include:

• Cortex Catalog - switch from Cortex Search to Cortex Catalog without needing to login again

• Knowledge Center - jump to ADARA's Cortex Search documentation

• About - jump to ADARA's Cortex Search home page

• Contact Support: by email, using the most specific of the following choices:

  • Manage Clients - for users with multiple client cards, select this option if you see any issues with your current setup or would like to make any updates

  • Manage Users - select this option if you have any issues with logins or would like to make any other updates

  • Request Reports - select this option if you have questions regarding the current reports within audiences or lift analyses or wish to request custom reporting

  • Upgrade - select this option if you have any requests or questions regarding your subscription quota

• Contact Us - you can always contact ADARA Customer Service directly at support@adara.com

• Legal for more about our privacy and data policies, as well as GDPR and CCPA: https://adara.com/privacy-promise/

• Logout from Cortex